When it comes to a technically advanced scanner in the market, you can choose Epson scanners out of a few. Despite being a global brand for the scanner, Epson users have reported Epson scanner error 9923 to be quite annoying.
You will be unable to scan your documents or files when it is required the most if you ever encounter this error. However, you can get in touch with our Epson printer customer support team and resolve the issue in a short span of time.
Causes Of The Epson Scanner Error 9923
The communication problem is one of the main reasons for facing this error. This can take place when you are trying to scan a document by connecting your Epson printer with the Mac OS.
- Error code 9923 can occur in your device if there is any power related problem.
- Check if your scanner is connected with the USB and if not, then connect your device with the USB. Or, if the USB cable is faulty, then you may encounter this error.
- If your device is connected to any Local Area Network (LAN), then it is possible for you to face this error.
- When the printer drivers are not installed correctly then you have a chance of encountering this error.
Solutions For Epson Scanner Error 9923
These are some of the best effective solutions for this problem. You can apply them on your own and solve this problem quickly.
Check The Connection
Check the USB adapters and power cables properly. As the error may also depend on the connection failure, so check the switchboard and the wires.
Restart The Scanner
Switch off your scanner and remove all the cables from the same. Wait for a while and then put back the wires to the scanner and switch it on. If this solution does not help your cause, then follow the next answer.
Check the steps below and follow them sequentially to overcome an error occurred while communicating with the scanner (-9923) Epson.
Detach all the cables connecting the Mac with the scanner. Hit the Apple menu and choose System Preferences. Next, select the button Printers and Scanners. Hit the Control key and then select the Epson printer icon present in the left panel of your window.
Then press the Reset Printing System. Go to the Applications and then select the Epson Scanner. Execute the Mac Uninstaller and then hit the + sign. Add a new printer, choose the specific model and the version. While you reset the scanner device, you must add the widget. Finish the process by restarting your device.
Follow these steps carefully and resolve your issue.
Approach Epson Scanner Support
The solutions that we have provided will help you eradicate the problem. Yet if the issue is caused due to hardware failure, then you may have to consult an expert immediately. Don’t worry as we at Epson printer support can help you get rid of the Epson scanner error 9923.
So get step by step guide from our experts regarding the matter. Call the experts at Epson support by using the active helpline number+1-844-828-5593. You can use the email services by writing to us at our email ID [email protected]. We also offer online remote services which you can also acquire by approaching us through the online web chat portal.